My first job was at G. H. Wilke’s jewelry store in San Gabriel, California. When I was in high school, the Wilke family put me to work dusting the jewelry window displays. Simple as it was, that first task taught me responsibility, reliability, creativity and the importance of listening.
In my first few weeks on the job I learned about customer service and making personal connections as I greeted customers I also learned how to assemble inviting window displays and think about the customer experience – how customers are enticed by, and experience, the products they buy. These skills have helped me more than a few times in my career……read more